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	<title>Optimum Training</title>
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	<link>http://www.optimum.ie</link>
	<description>Success is a choice</description>
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		<title>MOMENTUM Announcement</title>
		<link>http://www.optimum.ie/2012/12/momentum-announcement/</link>
		<comments>http://www.optimum.ie/2012/12/momentum-announcement/#comments</comments>
		<pubDate>Tue, 18 Dec 2012 17:57:07 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=1165</guid>
		<description><![CDATA[Optimum Ltd. announces two new courses under the governments MOMENTUM Initiative for Jobseekers Optimum Ltd. is pleased to announce that it will be running two training programmes under the recently launched MOMENTUM scheme for jobseekers. 1 Local Heroes Drogheda – Course Code LMX13 This high impact programme comprises of 7 weeks training with FETAC Certification [...]]]></description>
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		<title>QQI</title>
		<link>http://www.optimum.ie/2012/11/qqi/</link>
		<comments>http://www.optimum.ie/2012/11/qqi/#comments</comments>
		<pubDate>Mon, 12 Nov 2012 12:47:14 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=1212</guid>
		<description><![CDATA[Quality and Qualifications Ireland (QQI) Quality and Qualifications Ireland was established on 6 November 2012 under the Qualifications and Quality Assurance (Education and Training) Act 2012. The new Authority is being created by an amalgamation of four bodies that have both awarding and quality assurance responsibilities: the Further Education and Training Awards Council (FETAC), the [...]]]></description>
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		<title>Provide Good Service and Survive</title>
		<link>http://www.optimum.ie/2012/02/good-customer-service/</link>
		<comments>http://www.optimum.ie/2012/02/good-customer-service/#comments</comments>
		<pubDate>Sat, 25 Feb 2012 12:25:45 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=1011</guid>
		<description><![CDATA[Below is a very interesting article from the Irish Times which features the dos and don&#8217;ts of Customer Service and how good customer service is vital to surviving in the recession. It also features the CEO of Optimum - Mary Harrison. Provide good service and survive Irish Times &#8211; Fri, Feb 24, 2012 MASTERCLASS: Research shows that most [...]]]></description>
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		<title>Practice your Communication Skills</title>
		<link>http://www.optimum.ie/2011/10/communication-skills/</link>
		<comments>http://www.optimum.ie/2011/10/communication-skills/#comments</comments>
		<pubDate>Fri, 14 Oct 2011 11:26:32 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Communication Skills]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=987</guid>
		<description><![CDATA[“Take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people”       - Jim Rohn   “People deal with people…they like”  Most of us who work do so in a definite capacity – accountant, [...]]]></description>
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		<title>At A Glance : Kirkpatrick System</title>
		<link>http://www.optimum.ie/2011/06/at-a-glance-kirkpatrick-system/</link>
		<comments>http://www.optimum.ie/2011/06/at-a-glance-kirkpatrick-system/#comments</comments>
		<pubDate>Thu, 16 Jun 2011 15:33:06 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Human Resource management]]></category>
		<category><![CDATA[Management Development]]></category>
		<category><![CDATA[Professional Development]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=939</guid>
		<description><![CDATA[The Kirkpatrick framework is a five level evaluation model. The complete programme covers initial feedback to financial return on investment, but most companies focus on level 1 (measuring reaction) and level 2 (value of learning) using questionnaires, 360 degree feedback and focus groups. The five levels are: Level 1: Reaction of students  &#8211; what they [...]]]></description>
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		<title>ICS Skills and ECDL Foundation 14th National IT Training Conference</title>
		<link>http://www.optimum.ie/2011/03/ics-skills-and-ecdl-foundation-14th-national-it-training-conference/</link>
		<comments>http://www.optimum.ie/2011/03/ics-skills-and-ecdl-foundation-14th-national-it-training-conference/#comments</comments>
		<pubDate>Fri, 25 Mar 2011 18:33:32 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Business Management]]></category>
		<category><![CDATA[Communication Skills]]></category>
		<category><![CDATA[Train The Trainer]]></category>

		<guid isPermaLink="false">http://www.d1135652.cp.blacknight.com/?p=524</guid>
		<description><![CDATA[ ﻿ICS Skills and ECDL Foundation 14th National IT Training Conference welcome President McAleese &#38; Celebrated the 500,000th ECDL Student 25th March 2011 @ The Convention Centre Dublin ﻿ This year’s conference was centred on the Digital Agenda for Europe, and the implementation EU2020 (2014 – 2020) a new plan for Europe. Within the EU2020 plan [...]]]></description>
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		<title>The Common Award System and FETAC</title>
		<link>http://www.optimum.ie/2011/03/the-common-award-system-and-fetac/</link>
		<comments>http://www.optimum.ie/2011/03/the-common-award-system-and-fetac/#comments</comments>
		<pubDate>Tue, 15 Mar 2011 18:14:29 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Management Development]]></category>
		<category><![CDATA[Manager Training]]></category>
		<category><![CDATA[Professional Development]]></category>
		<category><![CDATA[Train The Trainer]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[national framework of qualifications]]></category>
		<category><![CDATA[training providers]]></category>
		<category><![CDATA[training qualifications]]></category>

		<guid isPermaLink="false">http://www.d1135652.cp.blacknight.com/?p=508</guid>
		<description><![CDATA[What does it mean for training providers and for training participants?   Background - The Common Awards System (CAS) is the new way of developing FETAC Awards. It is a national, outcomes–based awards system for all further education and training. By 2014 every FETAC award will be part of this system, these awards help make [...]]]></description>
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		<title>The First Step Micro Enterprise Networks Programme</title>
		<link>http://www.optimum.ie/2011/02/the-first-step-micro-enterprise-networks-programme/</link>
		<comments>http://www.optimum.ie/2011/02/the-first-step-micro-enterprise-networks-programme/#comments</comments>
		<pubDate>Thu, 10 Feb 2011 17:42:57 +0000</pubDate>
		<dc:creator>Maeve Harrison</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://www.optimum.ie/?p=636</guid>
		<description><![CDATA[Funded under the Labour Market Activation Fund, it involved 10 regional training networks of 20 unemployed participants each who wished to become self-employed.  Micro-entrepreneurial development was developed within a network setting and early-stage development was supported and fostered through training, mentoring and provision of start-p capital.  Each network was set up to provide a clear [...]]]></description>
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