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Available courses

  • Customer Service Excellemce QQI Level 5

    This 3 day high impact training programme is designed to equip participants with the capabilities to represent The Windsor Group with confidence and professionalism in a range of challenging and pressurised customer facing situations. 

  • QQI 6N3326 (Level 6)

    Taining Delivery & Evaluation

    This programme is designed to enable participants to impart skills and experience to others with confidence through designing and delivering and evaluating professional training with positive learning outcomes for all involved. This programme aims to provide all participants with an overview of the core Training Design, Delivery and Evaluation skills which will enhance their training ability on a practical and professional level.



  • Queally Group Five Phase 3

    Business Acumen QQI Level 6 Minor 6N4310

    The purpose of this award is to equip the learner with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.


  • Queally Group Six Phase One

    Managing People QQI/FETAC Level 6 Minor 6N3945

    The purpose of this award is to equip the learner with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.


  • Windsor Motor Group

    Managing People QQI/FETAC Level 6 Minor 6N3945

    The key aim of this programme is to enhance the core management skills of all participants.

    Managing people is one of the most critical aspects of organisational management. No matter whether an organisation is a non-profit, start-up enterprise, or mature business, employees are crucial to achieving objectives, delivering results and being successful. The Management Development Programme focuses on the practical aspects of managing people and operations within industry today.


  • Queally Group Four Phase One

    Managing People QQI/FETAC Level 6 Minor 6N3945

    The purpose of this award is to equip the learner with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.





  • Queally Group Phase Two

    Coaching - Models of Practice QQI/FETAC Level 6 Minor 6N3087

    The purpose of this award is to equip the learner with the knowledge, skill and competence in the concepts and theories underpinning coaching models of practice to enable the learner to select and use effective coaching models to progress the clients’ agenda

  • Queally Group Three Phase One

    Managing People QQI/FETAC Level 6 Minor 6N3945

    The purpose of this award is to equip the learner with the knowledge, skill and competence to develop standards, measure performance, motivate and empower staff while working in a supervisory role.

  • TEST - New elearning
  • Sample People Management Skills Course eLearning/Distance Learning Support Platform 

    Training Material - eLearning - Activities - Resources - Forum Collaboration - Trainer/Tutor Support - Certification Requirements - Reporting

  • Sample Coaching Models of Practice Course eLearning/Distance Learning Support Platform

    Training Material - eLearning - Activities - Resources - Forum Collaboration - Trainer/Tutor Support - Certification Requirements - Reporting

  • Induction for Optimum Employees


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